Proofbite

Pricing

No contracts and no minimums. Buy as many story briefs as you'd like to get started and re-buy whenever needed.

$749 per story brief Everything included:

• Kick-off strategy calls
• Gathering context before customer interview
• Sourcing, scheduling, and interviewing the customer
• Story brief copywriting and design
• Unlimited feedback rounds
• 5-day turnaround after customer interview
• Colors to match your brand
• Video recording of customer interview
• Searchable story brief database
• Add-on: Fully customized design (+$200 one-time) Buy now

Our process that saves your team 6-8 hours per story

Check out our process from A to Z, from getting started to delivering your first story brief.

1. Develop discussion guide

• Once you've paid, you'll receive a Calendly link via email to book your 1-hour kick-off call
• We'll discuss your needs, your growth barriers, how story briefs can grow your business, and what success looks like.
• We'll gather enough background so we can create an interview guide, tailor-made for your product, business, and unique challenges.

2. Identify candidates

• While we're finalizing the interview guide with you, we'll work with your Customer Success or other teams to identify 1-2 customer candidates that we'll need to get started.
• We'll prioritize candidates by availability, the industry or use case, based on your business needs.

3. Gather customer context

• Focusing on your top-priority customer candidates, we'll interview the CSM or salesperson closest to the account.
• We'll gather context around the client's success, so that we're well prepared to have an insightful customer interview.

4. Schedule the interview

• As we're gathering context on the account, we'll contact the customer, do the scheduling dance, and get the interview booked.
• Alternatively, your team is welcome to introduce us to your client.
• Either way, your team will always be cc'd and the outreach will be based on a predefined email template, where you have the final say.

5. Conduct the interview and get approvals

• We'll conduct the interview and record the call so you can reference it for research and training purposes.
• Plus, we'll get your customer's approval to release a story brief with their name, title, company, and logo.

6. Deliver story brief(s)

• Finally, we'll turn each customer interview into a story brief, including copy and design, ready for delivery to your Sales, CS, and Marketing teams.

Once we've completed the interview (step 5), we'll deliver the story brief within 5 business days. Considering the entire process, you'll save 6-8 hours by working with us vs. creating story briefs or case studies in-house.

Got a question? Send us an email or book a free discovery call.

Ready to get started? Buy a story brief